Bigcommerce, Inc. 401(k) Review & Grade
Bigcommerce 401(k) Plan
Austin, TXProfessional, Scientific & Technical Services850 active participantsPlan year 2024✓ Auto-enroll
Estimate from the plan's Form 5500 filing · How we grade
$25Employer $ per active participant
$9,255Employee $ saved per active participant
0.38%Direct admin cost, % of plan assets
$48.0MNet plan assets, end of year
$35,468Average balance per account
Score breakdown
- Employer generosity3.2 / 506th percentile for employer $ per participant
- Low cost8.1 / 2532th percentile for low admin cost vs. same-size plans
- Employee saving7.8 / 1552th percentile for employee $ per participant
- Plan features10 / 10Auto-enrollment, Default investment
Total score29 / 100 · Grade F
This plan vs. peers
Peers: Professional, Scientific & Technical Services plans with 500–2,499 active participants (1,469 plans).
| Measure | Percentile |
|---|---|
| Employer $ per participant | 6th |
| Lower admin cost | 32th |
| Employee saving | 52th |
| Peers that auto-enroll | 48% |
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Red flags from the filing
No red flags were reported on this filing's compliance questions.
What to do if you're in this plan
- Bigcommerce put in about $25 per active participant, below the typical peer ($3,082). Any match is still an instant return, so contribute enough to get all of it.
- The filing shows total dollars, not the match formula. Ask HR for the Summary Plan Description so you know the exact match and vesting schedule.
- Direct plan expenses (0.38% of assets) are well above similar-size plans (0.23%). Check your annual fee disclosure, choose low-cost index funds if you can, and think about whether savings beyond the match belong in an IRA.
- The plan auto-enrolls employees. Check your default contribution rate. Defaults are often lower than what it takes to get the full match.
- Changing jobs? You can usually leave the money in the plan, move it to your new employer's plan, or roll it into an IRA. Don't cash out: you'd owe taxes and possibly a 10% penalty.
The raw numbers from the filing
| Employer contributions | $21,467 |
| Participant (employee) contributions | $7,867,011 |
| Other contributions (incl. rollovers in) | $511,969 |
| Administrative expenses paid from the plan | $165,002 |
| Contract administrator fees | $8,065 |
| Investment advisory & management fees | $70,536 |
| Benefits paid out | $5,369,621 |
| Net assets, start / end of year | $39.2M / $48.0M |
| Active participants, start / end of year | 880 / 820 |
| Participants with account balances | 1,352 |
| Auto-enrollment (feature code 2S) | Yes |
| Auditor | Lauterbach Borschow Company |
Largest service providers (Schedule C)
| Fidelity Workplace Services, LLC | $94,566 reported compensation |
| Global Retirement Partners LLC | $46,297 reported compensation |
| Wellth Advisory Services LLC | $24,239 reported compensation |
Source: DOL EFAST2 Form 5500 filing, acknowledgment ID 20251013173949NAL0003745346001, received 2025-10-13, EIN 26-4307177, plan #002, plan year 2024-01-01 to 2024-12-31. Verify at efast.dol.gov.