Conduent Business Services, LLC 401(k) Review & Grade
Conduent Savings Plan
Florham Park, NJProfessional, Scientific & Technical Services22,130 active participantsPlan year 2024
Estimate from the plan's Form 5500 filing · How we grade
$69Employer $ per active participant
$1,944Employee $ saved per active participant
0.06%Direct admin cost, % of plan assets
$1.0BNet plan assets, end of year
$51,952Average balance per account
Score breakdown
- Employer generosity2.9 / 506th percentile for employer $ per participant
- Low cost16.7 / 2567th percentile for low admin cost vs. same-size plans
- Employee saving2.2 / 1514th percentile for employee $ per participant
- Plan features3 / 10Default investment
- Red-flag deductions-10 pts1 issue reported on the filing
Total score15 / 100 · Grade F
This plan vs. peers
Peers: Professional, Scientific & Technical Services plans with 10,000+ active participants (70 plans).
| Measure | Percentile |
|---|---|
| Employer $ per participant | 6th |
| Lower admin cost | 67th |
| Employee saving | 14th |
| Peers that auto-enroll | 39% |
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Red flags from the filing
Auditor concern: the independent auditor gave a qualified or adverse opinion.
What to do if you're in this plan
- Conduent Business Services put in about $69 per active participant, below the typical peer ($2,932). Any match is still an instant return, so contribute enough to get all of it.
- The filing shows total dollars, not the match formula. Ask HR for the Summary Plan Description so you know the exact match and vesting schedule.
- Fund expense ratios aren't in the filing. Look them up in your 404(a)(5) fee disclosure and favor low-cost index or target-date funds.
- Changing jobs? You can usually leave the money in the plan, move it to your new employer's plan, or roll it into an IRA. Don't cash out: you'd owe taxes and possibly a 10% penalty.
The raw numbers from the filing
| Employer contributions | $1,535,475 |
| Participant (employee) contributions | $43,029,079 |
| Other contributions (incl. rollovers in) | $2,214,242 |
| Administrative expenses paid from the plan | $565,665 |
| Investment advisory & management fees | $68,924 |
| Other admin expenses | $496,741 |
| Benefits paid out | $168,794,894 |
| Net assets, start / end of year | $998.5M / $1.0B |
| Active participants, start / end of year | 23,430 / 20,831 |
| Participants with account balances | 19,434 |
| Auto-enrollment (feature code 2S) | Not reported |
| Auditor | Hext & Associates |
Largest service providers (Schedule C)
| Conduent HR Servics, LLC | $312,418 reported compensation |
| The Bank of New York Mellon | $211,603 reported compensation |
| RBC | $105,000 reported compensation |
Source: DOL EFAST2 Form 5500 filing, acknowledgment ID 20251112105341NAL0000063249001, received 2025-11-12, EIN 32-0293031, plan #333, plan year 2024-01-01 to 2024-12-31. Verify at efast.dol.gov.