Exlservice Holdings, Inc. 401(k) Review & Grade
Exlservice 401(k) Plan
Jersey City, NJProfessional, Scientific & Technical Services1,900 active participantsPlan year 2024✓ Auto-enroll
Estimate from the plan's Form 5500 filing · How we grade
$2,959Employer $ per active participant
$9,393Employee $ saved per active participant
0.01%Direct admin cost, % of plan assets
$204.8MNet plan assets, end of year
$77,114Average balance per account
Score breakdown
- Employer generosity24.0 / 5048th percentile for employer $ per participant
- Low cost24.5 / 2598th percentile for low admin cost vs. same-size plans
- Employee saving8.0 / 1553th percentile for employee $ per participant
- Plan features10 / 10Auto-enrollment, Default investment
- Red-flag deductions-13 pts2 issues reported on the filing
Total score54 / 100 · Grade C
This plan vs. peers
Peers: Professional, Scientific & Technical Services plans with 500–2,499 active participants (1,469 plans).
| Measure | Percentile |
|---|---|
| Employer $ per participant | 48th |
| Lower admin cost | 98th |
| Employee saving | 53th |
| Peers that auto-enroll | 48% |
Get the monthly 401(k) report card
The best and worst plans, new grades as filings post. One email a month, no spam.
Red flags from the filing
Benefits not paid when due: the plan reported failing to pay some benefits on time.
Corrective distributions: the plan refunded $920 in contributions, which usually means it failed annual nondiscrimination testing.
What to do if you're in this plan
- Exlservice Holdings put in about $2,959 per active participant, below the typical peer ($3,082). Any match is still an instant return, so contribute enough to get all of it.
- The filing shows total dollars, not the match formula. Ask HR for the Summary Plan Description so you know the exact match and vesting schedule.
- Fund expense ratios aren't in the filing. Look them up in your 404(a)(5) fee disclosure and favor low-cost index or target-date funds.
- The plan auto-enrolls employees. Check your default contribution rate. Defaults are often lower than what it takes to get the full match.
- Changing jobs? You can usually leave the money in the plan, move it to your new employer's plan, or roll it into an IRA. Don't cash out: you'd owe taxes and possibly a 10% penalty.
The raw numbers from the filing
| Employer contributions | $5,621,365 |
| Participant (employee) contributions | $17,842,626 |
| Other contributions (incl. rollovers in) | $4,389,212 |
| Administrative expenses paid from the plan | $15,691 |
| Other admin expenses | $10,000 |
| Benefits paid out | $15,778,019 |
| Net assets, start / end of year | $163.6M / $204.8M |
| Active participants, start / end of year | 1,733 / 2,066 |
| Participants with account balances | 2,656 |
| Auto-enrollment (feature code 2S) | Yes |
| Auditor | Wipfli LLP |
Largest service providers (Schedule C)
| Wipfli LLP | $14,200 reported compensation |
| PNC Bank, NA | $10,000 reported compensation |
| Fidelity Investments Institutional | −$7,298 reported compensation |
Source: DOL EFAST2 Form 5500 filing, acknowledgment ID 20251013142019NAL0000708707001, received 2025-10-13, EIN 94-3326476, plan #001, plan year 2024-01-01 to 2024-12-31. Verify at efast.dol.gov.