Intact Services USA LLC 401(k) Review & Grade
Intact USA Retirement Savings Plan
Plymouth, MNFinance & Insurance1,618 active participantsPlan year 2024✓ Auto-enroll
Estimate from the plan's Form 5500 filing · How we grade
$2,970Employer $ per active participant
$12,176Employee $ saved per active participant
0.06%Direct admin cost, % of plan assets
$838.1MNet plan assets, end of year
$266,828Average balance per account
Score breakdown
- Employer generosity19.3 / 5039th percentile for employer $ per participant
- Low cost21.3 / 2585th percentile for low admin cost vs. same-size plans
- Employee saving12.4 / 1583th percentile for employee $ per participant
- Plan features10 / 10Auto-enrollment, Default investment
- Red-flag deductions-3 pts1 issue reported on the filing
Total score60 / 100 · Grade B
This plan vs. peers
Peers: Finance & Insurance plans with 500–2,499 active participants (754 plans).
| Measure | Percentile |
|---|---|
| Employer $ per participant | 39th |
| Lower admin cost | 85th |
| Employee saving | 83th |
| Peers that auto-enroll | 62% |
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Red flags from the filing
Corrective distributions: the plan refunded $18,951 in contributions, which usually means it failed annual nondiscrimination testing.
What to do if you're in this plan
- Intact Services USA put in about $2,970 per active participant, below the typical peer ($3,606). Any match is still an instant return, so contribute enough to get all of it.
- The filing shows total dollars, not the match formula. Ask HR for the Summary Plan Description so you know the exact match and vesting schedule.
- Fund expense ratios aren't in the filing. Look them up in your 404(a)(5) fee disclosure and favor low-cost index or target-date funds.
- The plan auto-enrolls employees. Check your default contribution rate. Defaults are often lower than what it takes to get the full match.
- Changing jobs? You can usually leave the money in the plan, move it to your new employer's plan, or roll it into an IRA. Don't cash out: you'd owe taxes and possibly a 10% penalty.
The raw numbers from the filing
| Employer contributions | $4,804,649 |
| Participant (employee) contributions | $19,694,915 |
| Other contributions (incl. rollovers in) | $4,261,064 |
| Administrative expenses paid from the plan | $456,708 |
| Other admin expenses | $456,708 |
| Benefits paid out | $74,223,112 |
| Net assets, start / end of year | $787.7M / $838.1M |
| Active participants, start / end of year | 1,598 / 1,637 |
| Participants with account balances | 3,141 |
| Auto-enrollment (feature code 2S) | Yes |
| Auditor | Crowe LLP |
Largest service providers (Schedule C)
| Vanguard Advisers Inc. | $236,439 reported compensation |
| The Vanguard Group, Inc. | $192,544 reported compensation |
| Crowe LLP | $35,175 reported compensation |
Source: DOL EFAST2 Form 5500 filing, acknowledgment ID 20251014162421NAL0004515312001, received 2025-10-14, EIN 26-3300555, plan #002, plan year 2024-01-01 to 2024-12-31. Verify at efast.dol.gov.