Servicenet, Inc. 401(k) Review & Grade
Servicenet Employee Retirement Plan
Northampton, MAHealth Care & Social Assistance1,742 active participantsPlan year 2024
Estimate from the plan's Form 5500 filing · How we grade
$582Employer $ per active participant
$1,252Employee $ saved per active participant
0.73%Direct admin cost, % of plan assets
$30.7MNet plan assets, end of year
$19,019Average balance per account
Score breakdown
- Employer generosity19.3 / 5039th percentile for employer $ per participant
- Low cost3.0 / 2512th percentile for low admin cost vs. same-size plans
- Employee saving4.2 / 1528th percentile for employee $ per participant
- Plan features3 / 10Default investment
- Red-flag deductions-5 pts1 issue reported on the filing
Total score25 / 100 · Grade F
This plan vs. peers
Peers: Health Care & Social Assistance plans with 500–2,499 active participants (1,427 plans).
| Measure | Percentile |
|---|---|
| Employer $ per participant | 39th |
| Lower admin cost | 12th |
| Employee saving | 28th |
| Peers that auto-enroll | 36% |
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Red flags from the filing
Auditor disclaimer: the auditor issued a disclaimer of opinion.
What to do if you're in this plan
- Servicenet put in about $582 per active participant, below the typical peer ($976). Any match is still an instant return, so contribute enough to get all of it.
- The filing shows total dollars, not the match formula. Ask HR for the Summary Plan Description so you know the exact match and vesting schedule.
- Direct plan expenses (0.73% of assets) are well above similar-size plans (0.23%). Check your annual fee disclosure, choose low-cost index funds if you can, and think about whether savings beyond the match belong in an IRA.
- Changing jobs? You can usually leave the money in the plan, move it to your new employer's plan, or roll it into an IRA. Don't cash out: you'd owe taxes and possibly a 10% penalty.
The raw numbers from the filing
| Employer contributions | $1,014,165 |
| Participant (employee) contributions | $2,180,851 |
| Other contributions (incl. rollovers in) | $100,128 |
| Administrative expenses paid from the plan | $210,630 |
| Investment advisory & management fees | $40,314 |
| Benefits paid out | $2,456,208 |
| Net assets, start / end of year | $26.8M / $30.7M |
| Active participants, start / end of year | 1,629 / 1,854 |
| Participants with account balances | 1,615 |
| Auto-enrollment (feature code 2S) | Not reported |
| Auditor | Aafcpas, Inc. |
Largest service providers (Schedule C)
| Empower Annuity Ins Co of America | $135,092 reported compensation |
| The Angell Pension Group, Inc. | $35,224 reported compensation |
| Morgan Stanley | $30,950 reported compensation |
Source: DOL EFAST2 Form 5500 filing, acknowledgment ID 20250730171147NAL0004413169001, received 2025-07-30, EIN 04-2526194, plan #001, plan year 2024-01-01 to 2024-12-31. Verify at efast.dol.gov.