Startek USA, Inc. 401(k) Review & Grade
Startek 401(k) Plan
Denver, COAdministrative, Support & Staffing Services1,352 active participantsPlan year 2024
Estimate from the plan's Form 5500 filing · How we grade
$252Employer $ per active participant
$515Employee $ saved per active participant
0.50%Direct admin cost, % of plan assets
$12.2MNet plan assets, end of year
–Average balance per account (account count looks misreported)
Score breakdown
- Employer generosity15.8 / 5032th percentile for employer $ per participant
- Low cost5.7 / 2523th percentile for low admin cost vs. same-size plans
- Employee saving3.0 / 1520th percentile for employee $ per participant
- Plan features0 / 10No auto-enrollment or default investment reported
- Red-flag deductions-10 pts1 issue reported on the filing
Total score15 / 100 · Grade F
This plan vs. peers
Peers: Administrative, Support & Staffing Services plans with 500–2,499 active participants (401 plans).
| Measure | Percentile |
|---|---|
| Employer $ per participant | 32th |
| Lower admin cost | 23th |
| Employee saving | 20th |
| Peers that auto-enroll | 27% |
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Red flags from the filing
Late deposits: the filing says some employee contributions were not sent to the plan on time ($42 reported). That's money taken from paychecks that sat with the employer longer than the law allows.
What to do if you're in this plan
- Startek USA put in about $252 per active participant, below the typical peer ($712). Any match is still an instant return, so contribute enough to get all of it.
- The filing shows total dollars, not the match formula. Ask HR for the Summary Plan Description so you know the exact match and vesting schedule.
- Direct plan expenses (0.50% of assets) are well above similar-size plans (0.23%). Check your annual fee disclosure, choose low-cost index funds if you can, and think about whether savings beyond the match belong in an IRA.
- The plan reported late deposits of employee contributions. Compare your pay stubs with your account statements, and contact the plan administrator if money shows up late.
- Changing jobs? You can usually leave the money in the plan, move it to your new employer's plan, or roll it into an IRA. Don't cash out: you'd owe taxes and possibly a 10% penalty.
The raw numbers from the filing
| Employer contributions | $340,320 |
| Participant (employee) contributions | $696,138 |
| Other contributions (incl. rollovers in) | $26,715 |
| Administrative expenses paid from the plan | $60,030 |
| Investment advisory & management fees | $17,752 |
| Benefits paid out | $1,952,866 |
| Net assets, start / end of year | $11.6M / $12.2M |
| Active participants, start / end of year | 1,309 / 1,394 |
| Participants with account balances | 478 |
| Auto-enrollment (feature code 2S) | Not reported |
| Auditor | Knav CPA LLP |
Largest service providers (Schedule C)
| Fidelity Investments Institutional | $42,278 reported compensation |
| Strategic Advisors, Inc. | $17,752 reported compensation |
Source: DOL EFAST2 Form 5500 filing, acknowledgment ID 20251013184145NAL0003870690001, received 2025-10-13, EIN 84-1063922, plan #001, plan year 2024-01-01 to 2024-12-31. Verify at efast.dol.gov.